Returns
Our products
are returnable with prior approval from our customer service
department. The original shipping charges for the order are NOT
refundable NOR are the return shipping. There is a 10% restocking fee
for any return.
Defective Merchandise
We
will guarantee that our products will be free of material defects. We
do not consider an item to be defective if normal wear is determined to
be the cause of the defect. Our quality control team will review all
claims and the history of any issues of the product in question to
determine a defect.
Shipping Charges
Shipping
charges are not refundable on any order unless the mistake was clearly
made by For-Most Specialties LLC (BlankKoozies.com) in which case we
will cover the shipping cost as determined at the time of the request.
Please contact customer service for more information on returning an item or to get a return authorization. |